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Irving Energy FAQ's

Answers to frequently asked questions regarding your Irving account.

What are next steps after I enroll?

Irving Energy: Wait several days and call Irving to get into your contract (fixed rate only) and provide them the 4 digit PIN number 6448 from your confirmation email. Irving Customer Service: 1-88...
Will my membership cover deliveries prior to my enrollment?

NO. Membership can not be back dated and will only cover deliveries of fuel moving forward. No exceptions.
How do fuel providers determine my discounted rate?

The pricing tier for the current year is determined by your propane usage from the previous year. Irving maintains the authority to modify the pricing tier you've chosen based on last year's usage,...
Can I enroll a business?

Unfortunately Irving Energy does not allow us to facilitate business accounts. Hilltop can put your business in touch with the business portion of Irving though.
Can I join if I don't use Irving?

Yes, there are a few more steps involved in changing providers and setting up service, but the savings are well worth it. Reach out to to the fuel providers Customer Service to create your account....